Shipping Policy

Introduction
This Shipping Policy outlines how TangleCraft handles order fulfillment and delivery.

Processing Times

• Orders are processed within 2–3 business days.

• Custom or handmade items may take 7–14 days.

Shipping Methods
We use reputable carriers such as UPS, FedEx, and USPS. Options include:

• Standard Shipping (5–10 business days).

• Expedited Shipping (2–4 business days).

• International Shipping (varies by destination).

Shipping Costs

• Calculated at checkout based on weight and location.

• Free shipping may apply on orders over a certain amount (see promotions).

Tracking Orders
Customers receive tracking details by email once the order ships.

International Orders

• Customs duties and taxes are the buyer’s responsibility.

• Delays due to customs are beyond our control.

Delivery Issues

• If a package is lost, contact us at support@TangleCraft.com.

• If marked delivered but not received, check with neighbors or your local post office.

Incorrect Addresses
We are not responsible for delays caused by incorrect or incomplete addresses provided by the customer.

Delays
Weather, holidays, or carrier issues may delay shipments. We will notify you if delays are significant.

Split Shipments
Orders with multiple items may arrive in separate packages at no additional cost.

Contact Us
For shipping questions, reach out to support@TangleCraft.com.