Privacy Policy

Introduction
At TangleCraft.com, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website. By visiting or purchasing from TangleCraft.com, you agree to the practices described here.

Information We Collect
We may collect the following types of information:

• Personal details like your name, email, billing/shipping address, and phone number when you place an order or contact us.

• Payment information (processed securely through Shopify’s encrypted system—we do not store your full card details).

• Device and browser details, IP address, and browsing activity to improve our website performance and security.

• Communication preferences and any messages you send us through support@TangleCraft.com.

How We Use Your Information
We use your information to:

• Process and fulfill your orders.

• Communicate updates about your purchase, shipping, or support inquiries.

• Improve the shopping experience and personalize recommendations.

• Comply with legal, tax, and regulatory requirements.

• Prevent fraud, misuse, or unauthorized transactions.

Cookies and Tracking
TangleCraft uses cookies to enhance your browsing experience. Cookies may:

• Keep you signed in to your account.

• Remember items in your shopping cart.

• Help us understand website traffic patterns.
  You can disable cookies in your browser, but this may limit functionality.

Third-Party Services
We may share limited information with trusted third-party providers:

• Shopify (for website hosting and checkout security).

• Payment processors (for card payments).

• Shipping carriers (to deliver your order).

• Analytics tools like Google Analytics to track performance.

These providers are required to protect your information and only use it for the agreed purpose.

Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or similar laws, including:

• Accessing or correcting your personal data.

• Requesting deletion of your information.

• Opting out of marketing emails.

• Limiting or withdrawing consent.

Data Retention
We keep your data only as long as necessary to fulfill your order, comply with laws, and resolve disputes.

Children’s Privacy
TangleCraft is not intended for children under 13. We do not knowingly collect data from minors.

Security
We take measures to secure your information through encryption, firewalls, and secure payment gateways. However, no method is 100% secure, and you use our site at your own risk.

Changes to Privacy Policy
We may update this policy from time to time. Any changes will be posted with the updated date.

Contact Us
For questions, contact us at:
support@TangleCraft.com